Product Photo AI Studio ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our iOS mobile application.
1. Information We Collect
1.1 Personal Information
When you create an account or use our services, we may collect:
- Email address
- Name (if provided)
- Account credentials
- Payment information (processed securely through Apple's App Store)
1.2 Usage Information
We automatically collect certain information when you use our app:
- Device information (model, operating system version)
- App usage statistics and interactions
- Crash reports and performance data
- Feature usage patterns
1.3 Photos and Images
When you upload photos for processing:
- Images are temporarily stored on our secure servers for processing
- Processed images are available for download for a limited time
- We do not use your photos for any purpose other than providing our services
- You can delete your images at any time through the app
2. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our services
- Process your product photos using AI technology
- Manage your subscription and credits
- Send service-related notifications
- Respond to your inquiries and provide customer support
- Analyze usage patterns to improve the app
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. Data Storage and Security
3.1 Data Security
We implement industry-standard security measures to protect your information:
- Encrypted data transmission (HTTPS/TLS)
- Secure cloud storage with encryption at rest
- Regular security audits and updates
- Limited employee access to personal data
3.2 Data Retention
- Account information: Retained while your account is active
- Uploaded images: Temporarily stored during processing, then deleted after 30 days
- Usage data: Retained for up to 2 years for analytics purposes
- You can request deletion of your data at any time
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in these limited circumstances:
4.1 Service Providers
We work with third-party service providers who help us operate our app:
- Cloud hosting services (for image processing)
- Analytics services (to understand app usage)
- Customer support tools
These providers are contractually obligated to protect your data and use it only for specified purposes.
4.2 Legal Requirements
We may disclose your information if required by law or in response to:
- Valid legal processes (subpoenas, court orders)
- Requests from government authorities
- Protection of our rights, privacy, safety, or property
- Investigation of fraud or security issues
4.3 Business Transfers
If our company is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Your Privacy Rights
You have the following rights regarding your personal information:
5.1 Access and Portability
- Request a copy of your personal data
- Download your processed images
- Export your account information
5.2 Correction and Update
- Update your account information in app settings
- Correct inaccurate personal data
5.3 Deletion
- Delete your account and associated data
- Remove individual images from our servers
- Request complete data deletion (some data may be retained for legal compliance)
5.4 Opt-Out
- Unsubscribe from marketing communications
- Disable analytics tracking (where technically feasible)
To exercise these rights, contact us at support@productphotoapp.com
6. Children's Privacy
Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately. If you believe a child has provided us with personal information, please contact us.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our app, you consent to the transfer of your information to our facilities and service providers globally.
8. Third-Party Services
8.1 Apple App Store
All subscription payments are processed through Apple's App Store. Apple's privacy policy governs their handling of payment information. We do not have access to your credit card details.
8.2 Analytics
We use analytics services to understand app usage and improve our services. These services may collect device identifiers and usage patterns. You can limit analytics tracking through your device settings.
9. Cookies and Tracking
Our mobile app does not use cookies. However, we may use similar technologies such as:
- Device identifiers for analytics
- Local storage for app preferences
- Session tokens for authentication
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new Privacy Policy in the app
- Updating the "Last updated" date
- Sending an in-app notification or email (for material changes)
Your continued use of the app after changes indicates acceptance of the updated Privacy Policy.
11. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information (we do not sell data)
- Right to deletion of personal information
- Right to non-discrimination for exercising your rights
12. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Effective Date: This Privacy Policy is effective as of February 12, 2024 and applies to all users of Product Photo AI Studio.